[Today’s post comes to us courtesy of Justin Crosby from Commercial Technical Support]
A couple weeks we published an article on how to add an additional email address to an O365 account. When you receive email for a user with multiple email addresses, the To line will always display the primary email. For Example, let’s say you have a user named Don and his email is Don@contoso.com. He also has a secondary email address of Sales@contoso.com. When Don looks at his email in Outlook, mail sent to Sales@contoso.com will appear to have been sent to Don@contoso.com.
In some cases people want to know exactly what address an email was sent to. You could always look at the headers, but this is cumbersome. A better way to handle this is to create an Outlook rule.
To do this in Outlook 2010:
Now when you receive email sent to the secondary address(es) this rule will run and apply your custom action to it.